Privacy Policy

Privacy Policy

Last updated: February 26, 2026

Sneha Iqbal operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Our website is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from our site. By using any of our Services, you acknowledge that you have read and understood the collection and use of your information as described below.

1. Information We Collect

We may collect the following types of personal data:

a) Information You Provide Directly:

  • Contact Details: Name, email address, phone number, shipping address, and billing address.
  • Financial Information: Payment card details and transaction history (processed securely via third-party providers).
  • Account Information: Username, password, security questions, and preferences.
  • Communications: Any information you provide when contacting customer support or sending inquiries.

b) Automatically Collected Information:
When you browse the Site, we automatically collect:

  • IP address, browser type, and device information.
  • Usage data (pages visited, time spent on pages, and referral sources).
  • Information through cookies and similar tracking technologies.

2. How We Use Your Information

We use your data for the following purposes:

  • Order Fulfillment: To process payments, fulfill orders, and arrange shipping or returns.
  • Customer Support: To respond to your questions and send account-related notifications.
  • Marketing: To send promotional emails or SMS (if you have opted-in) and show personalized advertisements.
  • Security & Fraud Prevention: To authenticate accounts and detect or investigate malicious or illegal activity.
  • Service Improvement: To analyze site performance and enhance your shopping experience.

3. Sharing Your Information

We may share your data with third parties only when necessary:

  • Shopify & Service Providers: With vendors who help us with IT management, payment processing, data analytics, and shipping.
  • Business Partners: For marketing and advertising purposes (as permitted by law).
  • Legal Authorities: When required to comply with applicable laws, respond to subpoenas, or protect our rights.

4. Cookies

We use cookies to:

  • Keep you logged in and remember items in your cart.
  • Understand user behavior and improve site navigation.
  • Provide a customized shopping experience.
    You can manage your cookie settings through your browser, though some features of the site may not function correctly if cookies are disabled.

5. Data Storage and Security

We take reasonable steps to protect your information, including the use of encrypted payment gateways. However, no method of online transmission is 100% secure. We retain your personal information for as long as necessary to maintain your account, provide Services, or comply with legal obligations.

6. Your Rights

Depending on your location, you may have the right to:

  • Access/Know: Request a copy of the personal data we hold about you.
  • Correction: Request updates to inaccurate or outdated information.
  • Deletion: Request that we delete your personal data (subject to legal exceptions).
  • Opt-out: Unsubscribe from marketing communications at any time.

7. Children’s Privacy

The Services are not intended for children. We do not knowingly collect personal information from children under the age of 13 (or 16, depending on jurisdiction). If you believe a child has provided us with data, please contact us for deletion.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. The "Last updated" date at the top will be revised accordingly.

9. Contact Us

If you have questions, concerns, or wish to exercise your rights, please contact us:

  • 📧 Email: snehaiqbal965@gmail.com
  • 📞 Phone: +92 324 2524652
  • 📍 Address: R197, Sector # 11/L, North Karachi, Karachi, 71500, PK